FAQ
Why can't I see pricing for cosmetic injectable treatments online?
Certain cosmetic injectable treatments involve prescription-only medicines, and Australian advertising regulations restrict how these treatments can be promoted to the public. Treatment recommendations and costs vary depending on individual assessment, treatment areas, and your personalised plan.
A consultation is required so your clinician can assess suitability and provide appropriate information regarding your treatment options.
How do I know which treatment is right for me?
Every person's skin, anatomy, concerns, and goals are unique. At Xenial Aesthetics, we begin with a comprehensive consultation to assess your skin, discuss your concerns, and develop a personalised treatment plan based on your individual needs.
Your clinician will explain suitable treatment options, expected outcomes, potential risks, and aftercare requirements so you can make an informed decision about your care.
Do I need a consultation before treatment?
Yes. A consultation is an important part of your aesthetic journey. It allows your clinician to assess suitability, discuss your goals, review your medical history, and determine the most appropriate treatment approach for you.
For some treatments, a consultation may be required prior to proceeding.
Are treatments suitable for everyone?
Not all treatments are suitable for every person. Suitability depends on factors including your medical history, skin type, medications, previous treatments, lifestyle factors, and individual concerns.
Your clinician will complete a thorough assessment and advise whether a treatment is appropriate for you.
Are results guaranteed?
No cosmetic treatment can guarantee a specific result. Individual responses vary depending on factors such as skin condition, anatomy, lifestyle, and how your body responds to treatment.
During your consultation, your clinician will discuss realistic expectations and what results may be achievable for you.
How do I prepare for my appointment?
Preparation requirements vary depending on your chosen treatment. Your clinician will provide personalised pre-treatment instructions during your consultation.
General recommendations may include avoiding excessive sun exposure, informing your clinician of any medications or medical conditions, and following any skincare preparation advice provided.
What happens during a consultation?
During your consultation, your clinician will:
• Discuss your concerns and aesthetic goals
• Assess your skin and facial features where appropriate
• Review your medical history and suitability
• Explain available treatment options
• Discuss potential risks, side effects, and aftercare
• Develop a personalised treatment plan if appropriate
Our focus is on creating a safe, informed, and comfortable experience.
Do you offer treatments on the same day as my consultation?
Same-day treatment may be possible for some services; however, this depends on your individual assessment, suitability, treatment type, and appointment availability.
Some treatments require additional preparation, medical clearance, or a waiting period before proceeding.
How long do treatments take?
Treatment times vary depending on the procedure and the areas being assessed or treated. Your clinician will provide an estimated appointment duration when booking.
Are there risks associated with cosmetic treatments?
All cosmetic treatments carry potential risks and side effects. These vary depending on the treatment performed and individual circumstances.
Your clinician will discuss relevant risks, benefits, and alternatives during your consultation to ensure you are fully informed before proceeding.
How often will I need treatments?
Treatment frequency varies depending on your individual goals, skin concerns, and the treatment selected.
Your clinician will recommend an appropriate treatment plan, including whether maintenance treatments may be suitable for you.
Can I have treatments while pregnant or breastfeeding?
Many cosmetic treatments are postponed during pregnancy and breastfeeding as a precaution.
Please inform your clinician if you are pregnant, breastfeeding, planning pregnancy, or if there is a possibility you may be pregnant. Your clinician will advise on suitable options for your circumstances.
What payment options do you offer?
At Xenial Aesthetics, we offer a range of payment options to make your treatment experience as convenient as possible.
We accept:
• Credit and debit card payments
• Cash payments
• Afterpay (subject to Afterpay approval and applicable terms and conditions)
If you have any questions regarding payment options, please speak with our team prior to your appointment.